The Social Security Administration (SSA) has confirmed it is investigating the origin of an outage of a website portal that recipients use to access their benefits.
Tracking website DownDetector indicated on Wednesday morning that some users had reported “possible problems” over the past 24 hours with the “My Social Security” page.
“There have been a couple of recent incidents impacting [the] My Social Security [portal] and we are actively investigating the root cause,” SSA spokesperson Nicole Tiggemann told The Epoch Times on Wednesday, responding to a question about the reports of portal outages.
Describing the disruptions as brief and about “20 minutes each,” Tiggemann said that “SSA’s website remained operational while some people may have experienced a problem signing into their personal My Social Security account.”...
